
After my hairdresser expressed concern about how much hair I was losing, Cass kindly did an impromptu professional scalp check for me. She took the time to explain what was happening and what steps I needed to take, which immediately put my mind at ease. Cass is incredibly knowledgeable, calm and supportive, and I felt completely confident in her advice. I would highly recommend her to anyone dealing with hair loss or scalp concerns.

After having my baby and experiencing hair loss, seeing Cassie was such a reassuring experience. She was incredibly empathetic, understanding, and genuinely cared about what I was going through. Cassie explained everything clearly and broke it down in a way that was easy to understand, which is exactly what my baby brain needed! I left feeling informed, supported, and confident in the advice she provided. I’ve seen a huge improvement in my hair already. I highly recommend her!

I can’t recommend Cass highly enough. From the very first appointment, she was knowledgeable, compassionate, and genuinely invested in helping me through my hair loss journey. Cass took the time to understand my concerns, explained everything clearly and created a tailored plan that made me feel confident and supported. Thanks to her expertise and care, I’ve seen real improvement not just in my hair, but in my confidence as well. If you’re struggling with hair loss and want someone you can truly trust, Cass is exceptional!

I had been telling my hairdresser how much hair was suddenly falling out when she recommended I see Cass. I didn’t even know what a Trichologist was until then! From the moment I walked in, Cass made me feel completely at ease. She really listened to my concerns, asked me lots of questions, and then checked my scalp. It turned out my hair loss was linked to Mounjaro, which I had no idea could be a common side effect. Cass advised me to see my doctor for blood tests and explained exactly what I should ask to have tested. When I returned, she put together a clear plan to help my hair grow back — and the good news was that I could continue using Mounjaro!!! Cass is professional, knowledgeable and genuinely caring. If you’re wondering why your hair is suddenly falling out, she is absolutely the person to see. Thanks, Cass!

I had been dealing with ongoing scalp irritation and flaking for a long time and just assumed it was something I had to live with. After seeing Cass, I finally got answers. She took the time to really listen, asked the right questions, and thoroughly checked my scalp. Cass explained that what I was experiencing was scalp psoriasis, which immediately made everything make sense. She talked me through what was happening, what to avoid, and what steps to take next, including working with my doctor. When I returned, she put together a clear plan to calm my scalp and support healthy hair again. Cass is incredibly knowledgeable, professional and genuinely caring. If you’re struggling with persistent scalp issues or unexplained hair changes, I can’t recommend her enough.

I booked in with Cass after noticing my hair was gradually thinning, and my part was becoming wider, even though nothing else had changed. Cass made me feel comfortable straight away and took the time to understand my history before checking my scalp. She explained that what I was experiencing was female pattern hair thinning and helped me understand why it was happening and what I could do about it. Cass was honest about what could be improved and what needed ongoing management, which I really appreciated. She then created a realistic plan to strengthen my hair and slow the shedding. If only I had found her sooner. Cass is knowledgeable, reassuring and very professional. If you’re noticing changes in your hair and don’t know where to start, I highly recommend seeing her.

I had a hair loss consultation with Cass and she was amazing. She’s really knowledgeable and explained everything in a way that was easy to understand, which put my mind at ease straight away. It’s such a great add on service to have at The Cutting Room and I felt really informed throughout the whole consultation. I’d highly recommend booking in with Cass.

Long time return customer here, at a recent appointment I mentioned I was going through a period of significant hair loss. Cass was great, we discussed likely reasons (recent weight loss) and she showed me a section of my scalp under a microscope. Cass helped me to understand what she could see, what my body was going through and suggested a course of action. Totally exceeded my expectations and gave me hope that I will once again have thick hair!

I was truly impressed by Cass’s expertise in trichology and her thorough understanding of hair and scalp health. She carefully assessed my hair loss and recommended treatments based on her professional knowledge, which made me feel reassured. The tailored solutions she provided have made noticeable improvements, and I appreciate her ongoing support through the process. I highly recommend her trichology services to anyone seeking specialist care for hair loss

